We have compiled a list of the most common questions we are asked by our potential customers.  If you have a question that is not answered on this page, you are welcome to call (352) 563-2763, or e-mail us at bird@birdsunderwater.com.

When do you go out?

We meet at the shop at 6:15 a.m..  We also offer a late morning tour, meeting at the shop at 11:00 a.m., but we recommend the morning tour because you have a much better chance of finding manatees in the morning.  For specific start times and prices , visit the Manatee Tours page.

Where can I stay when I am in Florida?

Bird's Underwater has several Waterfront Vacation Homes available for rent.  Each home is fully furnished and comes with the exclusive use of an ocean kayak.  Or, if you prefer, you can stay at one of the hotels listed on the Location page.

Where are you located?

We are located in Crystal River, Florida.  If you would like directions, visit the Location page.
We are just 2 hours from Sea World in Orlando. Manatee Tours are the perfect companiony family trip to their famous interactive encounters with whales, dolphins, and other sea creatures.

How many people do you take out?

We have a fleet of 5 boats.  We never take more than 14 people in any of our boats.

How large is Kings Bay?

Kings Bay is 600 acres (2.5 miles in diameter), making it the largest concentration of manatees in the world.  To offset the traffic, from November 15 to March 31 there are 7 sanctuaries covering over 40 acres of water that no one may enter.

What is your Cancellation Policy?

Details about our cancellation policy can be found on  the Manatee Tours page.

I've never snorkeled before.  Is it hard?

It is not difficult to snorkel and most people take to it right away, but we recommend that you practice in a local pool if you have the opportunity.  You will be more comfortable and graceful in the water if you can get a little experience beforehand. If not, let your captain know and he or she will keep a closer eye on you (and offer a few tips).

Do I need a reservation?

Yes.  We require reservations (via credit card) for our manatee tours.  To make a reservation, Contact Us.

Do you go out if it the weather is bad?

Yes.  We go out in all weather conditions except lightning.  Our boats are enclosed, so you won't get wet on the trip out into the bay, and once you are in the water, you're going to get wet anyway.  :)

How cold is it and do I really need a wetsuit?

Water temperature in the spring fed rivers is between 68-72 degrees.  The average air temperature is 40-50's at night, 60-70's during the day in the winter, with summertime temps in the upper 80's.  Our boats are enclosed in the winter and we bring hot chocolate and other refreshments.  We offer hoods to wear at no extra cost on the cool mornings and each of our boats has a dressing room which you can use to put on dry clothes after you exit the water.

We require that you wear a wetsuit.  They provide the extra buoyancy you need to float quietly in the water without thrashing around and scaring away the manatees!

What is the "best" time to come?

The absolute "best" time to come is during the unpredictable cold spells when ALL of the manatees gather around the 72 degree spring water outflows.  Cold spells are most common from mid-October to mid-November, but keep in mind that we have a large population of between 100-300 manatees from October to March.  It is not necessary to come in October or November to have a great tour.  Another consideration when planning a tour is the time of the week.  Tuesday, Wednesday and Thursday are the best days of the week, because there is less traffic on the water.

We also offer tours in the summer.  There are not as many manatees as there are in the cooler months, but 25-50 manatees seem to like spending their time in Kings Bay all year long.  We have had consistent success with summer tours since 1999.

Keep in mind we often see dolphins as well as manatees on the river. They come in to feed.

Is there an age limit?

No.  There is no age limit for our manatee snorkeling tours, but parents MUST stay with their children at all times and the children must remain quiet.  Recommended age is at least 8 years.

Do you offer scuba diving tours?

Yes, we offer several scuba diving tours.  However, we do not offer scuba diving tours in manatee areas -- the bubbles scare them away.  Scuba diving is available by guided tour in the afternoon, or you can take out one of our ocean kayaks and find your own location to dive.

For more information about our scuba diving tours and ocean kayaks, visit our Dive Center website.

Do you rent ocean kayaks?

Yes, we rent (and sell) ocean kayaks in our Dive Center.  For more information, visit our Dive Center website.

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